Introduction
This Cookies Policy explains how Travel Academy by TicketSeller
uses cookies and similar tracking technologies when users visit
travelacademy.gr.
Cookies help the website operate properly, remember certain user preferences,
understand how visitors interact with our content and, where consent has been provided,
support marketing and remarketing activities.
This policy should be read together with our Privacy Policy, which explains how
personal data is collected, used, stored and protected.
1. What Are Cookies
Cookies are small text files that are stored on a user’s device when visiting a website.
They allow the website to recognise the device, remember preferences, improve functionality
and collect information about website usage.
Similar technologies may include pixels, tags, scripts, local storage or other tools
that help measure performance, improve the user experience or support digital communication.
2. Data Controller
The entity responsible for the operation of this website and the use of cookies is:
TicketSeller IKE manages the Travel Academy platform and the related educational,
communication and support services connected with the TicketSeller ecosystem.
3. Types of Cookies We Use
Depending on the visitor’s choices and the technical needs of the website,
Travel Academy may use the following categories of cookies:
Always Active
Necessary Cookies
Required for the basic operation, security and loading of the website.
Optional
Preference Cookies
Help remember selected preferences and improve browsing experience.
Consent Required
Analytics Cookies
Help us understand website traffic, page performance and user interaction.
Consent Required
Marketing Cookies
Used for advertising, remarketing and measuring campaign performance.
4. Necessary Cookies
Necessary cookies are essential for the website to function correctly.
These cookies support basic functions such as page loading, security,
navigation, form operation and remembering cookie consent preferences.
Necessary cookies do not require prior consent because the website cannot operate
properly without them.
- Website loading and navigation
- Security and fraud prevention
- Cookie consent preference storage
- Basic form functionality
- Technical website stability
5. Preference Cookies
Preference cookies may be used to remember choices made by the user,
such as language preferences, display settings or other browsing preferences.
These cookies help improve the user experience by making the website more practical
and easier to use during future visits.
6. Analytics Cookies
Analytics cookies help us understand how visitors use the website, which pages they visit,
how long they stay and how they interact with the content.
Travel Academy may use analytics tools such as Google Analytics to measure website traffic,
improve content, evaluate performance and make the website more useful for visitors interested
in tourism education and the Independent Travel Agent programme.
Analytics cookies are activated only where the user has provided the relevant consent.
7. Marketing and Remarketing Cookies
Marketing cookies may be used to deliver relevant advertising, measure campaign performance
and support remarketing activities.
Travel Academy may use services such as Meta/Facebook Pixel to understand how users interact
with our website after viewing or clicking on promotional content.
Marketing cookies are activated only where the user has provided the relevant consent.
8. Embedded Content and Social Media
Some pages of the website may include embedded content from third-party platforms,
such as videos, maps, posts, social media content or external tools.
Embedded content from platforms such as YouTube, Instagram or Facebook may place
cookies or similar technologies on the user’s device, according to their own cookie
and privacy policies.
Users are encouraged to review the privacy and cookie policies of these third-party platforms.
9. Cookie Consent and Preference Management
When visiting the website, users may be presented with a cookie banner or cookie settings panel.
Through this mechanism, users can accept, reject or manage certain categories of cookies.
Users can change their cookie preferences at any time through the available cookie settings
mechanism on the website, where provided.
Necessary cookies remain active because they are required for the website to operate correctly.
Optional cookies, such as analytics and marketing cookies, are used only after consent.
10. Third-Party Cookies
Some cookies may be placed by third-party providers that support website functionality,
analytics, embedded content, communication, marketing or performance measurement.
These third-party providers may process data according to their own privacy policies,
cookie policies and data protection terms.
- Google Analytics
- Meta/Facebook Pixel
- YouTube
- Instagram
- Facebook
- Email marketing services
- Video conferencing or educational seminar tools
- TicketSeller platforms and technology infrastructure
11. Managing Cookies Through Browser Settings
Users can also manage or delete cookies through their browser settings.
Most browsers allow users to block cookies, delete existing cookies or receive alerts
before cookies are stored.
Common browser options may include:
- Deleting all cookies from the browser
- Blocking all or selected cookies
- Allowing cookies only from specific websites
- Receiving a notification before a cookie is stored
- Using private or incognito browsing mode
Blocking certain cookies may affect the functionality, performance or user experience
of the website.
12. Data Transfers Outside the European Union
Website data is stored on servers located within the European Union.
However, some third-party services, such as Google, Meta/Facebook, YouTube or other
international technology providers, may process data outside the European Economic Area.
Where such processing takes place, appropriate safeguards are applied in accordance
with applicable data protection law.
13. Cookie Retention
Cookies may remain on the user’s device for different periods of time, depending on their purpose.
- Session cookies: remain active only during the browsing session and are deleted when the browser is closed.
- Persistent cookies: remain on the user’s device for a specific period or until manually deleted by the user.
- Consent cookies: may be stored to remember the user’s cookie preferences.
- Analytics and marketing cookies: may remain active according to the retention period defined by the relevant provider and the user’s consent choices.
Users may delete cookies at any time through their browser settings.
14. Updates to this Cookies Policy
This Cookies Policy may be updated from time to time to reflect changes in the website,
the technologies we use, legal requirements or third-party services.
Any update will be published on this page with a revised “Last updated” date.
